About
IT Support Technician and Software Developer with a Bachelor's in Computer Science and Engineering from Chandigarh University. Experienced in full-stack development, specializing in web applications using Node.js and React.js. Proven track record in diagnosing hardware issues, optimizing system performance, and collaborating cross-functionally.
Software Developer & IT Technician
- Contact Me: +1 (519) 781-8342
- City: Kitchener, ON, Canada
- Degree: Bachelor of Engineering
- Email: mnitin2311@gmail.com
Skills
Experienced IT Support Technician and Software Developer with expertise in web applications using Node.js and React.js. Certified Extron AV Associate and Control Specialist with a strong track record in diagnosing hardware issues, optimizing system performance, and cross-functional collaboration.
Resume
Summary
Nitin Mishra
Learning and Exploring.
- Kitchener,Ontario,Canada
- +1 (519) 781-8342
- mnitin2311@gmail.com
Education
Postgraduate Certificate in
Web Development
Conestoga College
May,2023 - August,2024
GPA : 3.8/4
Kitchener,Ontario,Canada
Bachelor of Engineering in
Computer Science & Engineering
Chandigarh University
2018 - 2022
CGPA : 7.62/10
Mohali,Punjab,India
HSC
Scholar School of Science
2017 - 2018
Ahmedabad,Gujarat
- Volleyball team captain
SSC
Elite Senior Secondary School
2015 - 2016
Ahmedabad,Gujarat
- Participation in School Level Sports
Projects
Recruitica
Jan 2024 - Apr 2024
Recruiting Android Application for applicants looking for a job developed on both Kotlin and Dart using Firebase for DB.
Tech : Dart | Database: Firebase
DriveTest
Sep 2023 - Dec 2023
Developed a full-stack application using the EJS template engine and Node.js.Implemented modules for Drivers, Administrators, and Examiners. Enabled users to book G2 and G drive tests, improving booking efficiency by 20%.
Front-end : HTML/CSS | Backend: NodeJS | Database: MongoDB
Movielust
Oct 2021 - Jan 2022
ReactJS based Web Application designed and developed for Entertainment with watching movies and TV series
Front-end : ReactJS | Backend: Flask | Database: MongoDB
Food Order Application
Jan 2021 - April 2021
ReactNative based Android Application developed for Food Order
Front-end : ReactNative | Backend: NodeJS | Database: SQL
Weather Station
Auguest 2020 - Nov 2020
Weather Station developed with Arduino and Sensors
Front-end : ReactJS | Backend: NodeJS | Database: MongoDB
cubook
Jan 2020 - May 2020
A scoial networking web application developed in Djnago Framework
Front-end : HTML,CSS | Backend: Djnago | Database: Sqlite3
Certification
Extron AV Associate
Extron
November, 2023
- Completed comprehensive training on fundamental AV technologies and an overview of Extron products and applications.
- Achieved industry-wide accreditation, gaining essential knowledge to succeed in the AV industry.
- Learned new skills and validated existing ones in AV system technology, design, and configuration.
- Course content included Audio Principles, Connectivity Principles, Control Principles, Fiber Optics Principles, Networking Principles, Signal Processing & Distribution Principles, Streaming Principles, USB Principles, Video Principles, and Wireless Principles.
Python for Everybody
Coursera
July, 2020
- Understanding basics of Python
- Working on Pandas library
- Understanding Web Scrapping with Python
Programming in Java
NPTEL
July, 2019 - Oct 2019
- Understanding basics of Java Programming
- Multithreading with Java
- Needs of Exception handling
- JDBC (Java Database Connectivity)
Professional Experience
IT Field Operations Technician
Conestoga College
December, 2024 - May, 2025
Kitchener,ON,Canada
- Resolve technical issues, troubleshoot network connectivity, and diagnose equipment faults/failures, escalating to support partners as necessary.
- Setup, deploy, and configure endpoint devices (desktops, mobile devices) and AV technology for classrooms, computer labs, and special events.
- Install, configure, and maintain software on computers and classroom technology to ensure seamless academic operations.
- Designed and implemented IT infrastructure, configuring workstations and Extron AV devices for 30+ new classrooms and labs.
- Perform IT system analysis to troubleshoot network connectivity and diagnose equipment failures, escalating complex issues to support partners.
- Experienced in Programming and Configuring Kramer, Extron and Crestron Devices.
- Guide third-party support teams to align with institutional IT standards and procedures.
- Actively monitor, maintain, and repair IT equipment, ensuring all technical assets are operational for learning, teaching, and events.
- Support high-impact technical requests, such as troubleshooting failures affecting student learning, registration, or executive meetings.
- Running cable lines for network and AV devices.
- Managed Papercut Admin to monitor Printers across campus.
- Managed EPSON Projector Management to monitor Projector for lamp hour and find issues.
- Lead and supervise work-study students, assigning tasks and overseeing troubleshooting processes.
HIS Support
Niagara Health
September, 2024 - December, 2024
St.Catharines, ON, Canada
- Providing technical assistance and support to doctors, physicians, and nurses across various departments, including Acute Care, Anesthesiology, and both Inpatient and Outpatient services, on the Oracle Health Millennium platform.
- Responding to and resolving technical queries related to the platform, ensuring efficient system usage and workflow continuity for healthcare professionals. Collaborating with multidisciplinary teams to troubleshoot and address system issues, enhancing overall user experience and patient care delivery.
IT Technician
Conestoga College
May, 2023 - Aug 2024
Kitchener,ON,Canada
- OS Installation (Windows): Proficient in setting up and configuring Windows operating systems, ensuring optimal performance for end-users.
- Computer Hardware Installation: Experienced in the seamless integration of computer hardware components, including motherboard, CPU, graphic cards, and meticulous cable management.
- Hardware Support: Dedicated to delivering comprehensive hardware support, resolving issues promptly to minimize downtime and enhance system reliability.
- PC Assembly and Workstation Setup: Adept at assembling PCs with precision, encompassing the integration of essential components. Specialized in creating efficient and ergonomic workstation setups for enhanced productivity.
- Network Setup: Skilled in designing and implementing robust network configurations, ensuring seamless connectivity and communication within the organizational infrastructure.
- Inventory Management: Proven expertise in efficiently managing inventory, maintaining accurate records, and optimizing resource allocation for cost-effective IT operations.
- Buchanan Ticket System: Proficient in utilizing the Buchanan ticket system for streamlined issue tracking, resolution, and user support. Ensuring a systematic and organized approach to managing IT requests and incidents.
- Active Directory Management: Skilled in managing PCs and adding them to Active Directory Organizational Units, ensuring an organized and secure user management system.
Technical Onboarding and Product Management
Makerble
November, 2022 - May, 2023
London,UK (Remote in India)
- Manual Testing of makerble website and working on JIRA
- Creating documentation,handling Customer queries and Product development
Software Developer Intern
Engineering Services International
June, 2021 - Sep, 2021
Ahmedabad,Gujarat
- Working on development, and implementation of the Web application and Mobile Application
- Daily task on fixing bugs in application and working with all aspects of the project.
Contact
Location:
Kitchener, ON, Canada
Email:
mnitin2311@gmail.com
Call:
+1 519 781 8342