About
Adaptable and results-driven Information Systems Technician and Software Developer with a strong academic foundation in Computer Science and Web Development. Experienced across full-stack software architecture, IT infrastructure deployment, enterprise directory management, and professional AV system integration.
IS Technician & Software Developer
Bridging enterprise IT reliability and modern web engineering to build scalable technical solutions.
- Location: Kitchener, ON, Canada
- Phone: +1 (519) 781-8342
- Email: mnitin2311@gmail.com
- Degree: B.E. Computer Science & Eng.
- Post-Grad: Web Development (Honours)
- Certifications: Extron AV Associate & ECS
Skilled in diagnosing complex network bottlenecks, managing Active Directory/SCCM ecosystems, configuring professional Extron & Crestron hardware, and developing end-to-end applications using ReactJS, Node.js, and SQL/NoSQL databases.
Technical Expertise
A balanced stack across full-stack web engineering, systems operations, and AV infrastructure.
Resume
Summary of education, professional milestones, and certifications.
Education
Post Graduate Certificate in Web Development
2023 - 2024
Conestoga College, Kitchener, ON, Canada
Graduated with a 3.8/4.0 GPA. Focused on modern web architecture, responsive UI systems, RESTful API design, and distributed cloud applications.
Bachelor of Engineering in Computer Science & Engineering
2018 - 2022
Chandigarh University, Mohali, Punjab, India
Graduated with 7.62/10 CGPA. Core coursework in Data Structures, Algorithm Design, Database Management Systems, Computer Networks, and Object-Oriented Programming.
Certifications
Extron Control Specialist (ECS) & AV Associate
Extron Electronics
Certified in enterprise AV system configuration, control programming, signal processing, GUI design, and commercial AV routing.
Python for Everybody & Java Programming
Coursera / NPTEL
Completed hands-on accreditations covering multi-threaded Java applications, JDBC architecture, Python scripting, and data scraping.
Featured Projects
DriveTest Booking Platform
Full-Stack Node.js, Express & MongoDB
Constructed an automated multi-role booking portal for drivers, examiners, and admins that streamlined road test scheduling efficiency by 20%.
Movielust
ReactJS, Flask API & MongoDB
Designed a responsive entertainment media discovery portal with dynamic content filtering, user watchlists, and optimized metadata queries.
Professional Experience
Information Systems Technician
2025 - Present
Ontario Health atHome — Waterloo / Kitchener, ON
- Provide Tier 2/3 systems support across enterprise cloud tools, Active Directory, Azure AD, and Exchange administration.
- Manage hardware lifecycle and endpoint deployments using Microsoft Intune and SCCM image automation.
- Participate in cross-functional User Acceptance Testing (UAT) and troubleshoot production application workflows.
IT Field Operations Technician
2024 - 2025
Conestoga College — Kitchener, ON
- Engineered and deployed AV/IT setups across 30+ smart classrooms, programming Extron scalers and Crestron processors.
- Troubleshot VLAN network drops, Layer 2/3 switch ports, and PaperCut print management across campus.
- Supervised and mentored work-study student technicians on ticketing triage and rapid field diagnostics.
HIS Support Analyst
2024
Niagara Health — St. Catharines, ON
- Delivered high-priority go-live floor support for clinical staff navigating the Oracle Health Millennium platform across acute care and surgical wings.
- Resolved urgent user permission and digital charting workflows to maintain clinical operations.
Technical Onboarding & QA
2022 - 2023
Makerble — London, UK (Remote)
- Conducted end-to-end manual testing, regression analysis, and JIRA issue reporting for client-facing software releases.
- Created technical onboarding manuals and handled client issue escalations.
Contact
Get in touch for technical inquiries, IT consulting, or software development collaborations.